Wk 5 Discussion – Handling Change Requests [due Thurs]

Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students.

Due Thursday

Respond to the following in a minimum of 175 words:

How would you handle numerous requests for change to a system that has just been implemented?

Due Monday

Reply to at least two of your classmates. Be constructive and professional in your responses.

Wk 5 – Training and Support Paper or Podcast [due Mon]

Resource: Ch. 13, “Systems Implementation”, from the “Documenting the System” section to end of the chapter.

Choose an option below to complete this assignment:

Option 1

Write a 3-page paper that explains the importance of training and support after software is implemented.

Describe the methods whereby training materials can be delivered to the users of the software system.

Explain the ways in which software can be supported after it is implemented/released.

Incorporate additional research or academic information to support your paper.

Format your paper according to APA guidelines.

Submit your paper.

Option 2

Record a 5- to 6-minute podcast (an audio recording) that explains the importance of training and support after software is implemented.

Describe the methods whereby training materials can be delivered to the users of the software system.

Explain the ways in which software can be supported after it is implemented/released.

Incorporate additional research or academic information to support your assertions and conclusions.

Record an introduction to your podcast that includes the elements of an APA title page. At the end of the podcast,
provide the listener a list of your academic and professional references, conforming to the same APA guidelines of a written assignment.

Submit your podcast.

Resources: Lynda.com® video: Agile at Work: Getting Better with Agile Retrospectives with Doug Rose.

Using the ideas and practices from the
Agile at Work: Getting Better with Agile Retrospectives video,
hold a team retrospective.

Reflect and
discuss how your team worked together through the assignments and activities during this class.

Prepare a 5- to 8-slide Microsoft® PowerPoint® presentation that identifies at least two areas in which your team worked well with one another, identifies challenges your team faced, and proposes specific actions that can be taken for improvement.

Submit your team retrospective.