New York University Leading Innovation and Organizational Change at Zensar

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Question:

How could the change management be handled differently at Zensar?

How successful was the implementation of the new technologies?

How did the technologies improve economic performance within and outside the organization?

Criteria	Points
Appropriate response to questions	30
Identification of key issues or problems	20
Use of data to corroborate the analysis (evidence-based approach)	20
Application of course topics, tools, methodologies, concepts	20
Use of appropriate format, grammar and style	10
Total	100