Respond to the following prompt:
Watch the following TED video: “5 ways to listen better,” by Julian Treasure (9 min.)
What is active listening, and why is it important in phone conferences?
Requirements for receiving credit for the post:
- Prepare a 200-300-word response.
- Provide examples from your own experience.
- Avoid plagiarism. If quoting from the textbook, please use quotation marks and include references in parentheses: (Cardone, 2018, p. #).